Muir Gray: Two cheers for bureaucracy, four cheers for ants

We are in the throes of debating the structure of the NHS for, I think, the 20th time in my professional life, but structure is, in my experience, of little importance compared with the two other components of an organisation – systems and culture, and what happens in the minds of individual clinicians and patients. […]

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Muir Gray: Bye Bye Quality 2.0

I received some criticism for the blog Bye Bye Quality (Hello Value), as a record company might have labelled it, but most reaction was positive. Where it was not this indicated that I had not made clear enough the fact that quality improvement – doing things better –  does add value, but the issue is […]

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Muir Gray: Viva Wittgenstein

The single greatest influence on my work has been the inscrutable, often incomprehensible Ludwig Wittgenstein, philosopher and MRC Lab Technician. Much of his writing I find very difficult. The early paragraphs in Philosophical Investigations are a good introduction but even easier, for me, was the great Ray Monk Biography and the fascinating account of the […]

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Muir Gray: Bye Bye Quality

The nasal tones of the Everly Brothers, “Bye Bye Love, Hello Loneliness” are very familiar to people who were young in the fifties and healthcare now faces a similar paradigm shift from quality to value — Bye Bye Quality, Hello Value. The debate is sharpest in the United States because healthcare is the battleground of that republic. There are […]

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