We are in the throes of debating the structure of the NHS for, I think, the 20th time in my professional life, but structure is, in my experience, of little importance compared with the two other components of an organisation – systems and culture, and what happens in the minds of individual clinicians and patients. […]
Tag: organisational culture
Muir Gray: What is helping?
Raymond Tallis’ excellent Times article on Humanity on 17 February made me reflect on helping, a topic about which I had been forced to rethink by Edgar Schein’s new book on helping. Schein is one of my heroes. His work on organisational culture has been a major influence on me in the last decade and […]