I doubt that anybody within airlines, financial services, or manufacturing goes to meetings to debate whether information technology can improve what they do. It already has. But in healthcare we’ve grown very sceptical about information technology. In fact information technology already has improved healthcare and much of what is done now could not be done […]
I’ve just emailed my GP asking her to give me online access to my medical records. It was quite a palaver as I couldn’t find her email address, or the email address of the practice after searching on Google, and the practice doesn’t seem to have a website. Eventually I had to ring. […]
Lightning struck my home recently and the power surge resulted in my computer crashing. I lost a small file that kept track of several dozen emails (out of the well over 4000) that i had received in the last two months and that were still awaiting a reply from me. These emails were ones that […]