{"id":21922,"date":"2012-11-01T12:38:53","date_gmt":"2012-11-01T11:38:53","guid":{"rendered":"http:\/\/stg-blogs.bmj.com\/bmj\/?p=21922"},"modified":"2012-11-01T12:39:17","modified_gmt":"2012-11-01T11:39:17","slug":"muir-gray-setting-objectives-for-systems-of-care","status":"publish","type":"post","link":"https:\/\/stg-blogs.bmj.com\/bmj\/2012\/11\/01\/muir-gray-setting-objectives-for-systems-of-care\/","title":{"rendered":"Muir Gray: Setting objectives for systems of care"},"content":{"rendered":"

\"MuirRead the rest of this series of blogs about designing and planning population based systems of care here<\/a>.<\/em><\/strong><\/strong><\/p>\n

Step 3: Setting objectives<\/strong><\/p>\n

Having defined the scope of the system and agreed the population to be served, the next step is to set objectives.<\/p>\n

Objectives are needed in every area where performance and results directly and vitally affect the survival and prosperity of the business. Objectives should enable us to do five things:<\/em><\/p>\n

    \n
  1. To organise and explain the whole range of business phenomena in a small number of general statements.<\/em><\/li>\n
  2. To test these statements in actual experience.<\/em><\/li>\n
  3. To predict behaviour.<\/em><\/li>\n
  4. To appraise the soundness of decisions when they are still being made.<\/em><\/li>\n
  5. To enable practising business men to analyse their own experience and, as a result, improve their performance.<\/em><\/li>\n<\/ol>\n

    Source:<\/strong>\u00a0 Drucker P. The Practice of Management. Elsevier, Butterworth-Heinemann, 1955 p.54-55.<\/a><\/p>\n

    It is good to set a single aim, for example, “to help people with liver disease lead fulfilling lives.”<\/p>\n

    However it is also important to complement and supplement the aim with a set of objectives, but when setting objectives it is important to distinguish between two types of objective. The first type of objectives are structural, for example, \u201cto provide a consultant led service.\u201d Important though such objectives are they tend not to be objectives which are related to setting up a service. They are “all or none” objectives, either present or not, and it is more important to focus on the type of objectives that are set for a service and which would be expected to vary year on year.<\/p>\n

    Not more than ten objectives should be set and these can be fitted into the matrix below. Set out below is a draft set of objectives as a basis for discussion.<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
    Objectives<\/strong><\/th>\nCriteria<\/strong><\/th>\nStandard<\/strong><\/th>\n<\/tr>\n
    To diagnose and treat liver disease quickly and accurately.<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
    To treat liver disease effectively and safely.<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
    To engage people with the condition and their carers as equal partners.<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
    To promote the health of people with liver disease.<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
    To develop the professionals who support people with liver disease.<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
    To make best use of resources.<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
    To promote and support research.<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
    To produce an annual report for the population served.<\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n


    \nMuir Gray<\/strong> is visiting professor of knowledge management, Nuffield Department of Surgery, University of Oxford. <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

    Read the rest of this series of blogs about designing and planning population based systems of care here. Step 3: Setting objectives Having defined the scope of the system and agreed the population to be served, the next step is to set objectives. […]<\/p>\n

    Read More…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[2087],"tags":[],"class_list":["post-21922","post","type-post","status-publish","format-standard","hentry","category-muir-gray"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/posts\/21922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/comments?post=21922"}],"version-history":[{"count":0,"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/posts\/21922\/revisions"}],"wp:attachment":[{"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/media?parent=21922"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/categories?post=21922"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stg-blogs.bmj.com\/bmj\/wp-json\/wp\/v2\/tags?post=21922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}